We Need Your Help!
MPL staff and I have started an exciting process of re-envisioning our first floor public area. We have reached a point where I feel it is important to step back, analyze our spaces and collections, and develop a layout of our first floor collections and space which takes into account our current needs and future needs 5-10 years down the road. I’d like to see consistency and stability after implementing this first floor plan. A committee of nine staff members were chosen (all staff were encouraged to apply to be a member of this committee) to look at our first floor, develop a long range plan for its layout and use, and finalize a plan to be presented to the Board of Trustees. Our goal is to complete this process sometime this fall. We are taking into consideration needs of our community, barriers for our staff, and ideas from other libraries around the area. As part of this process, we want to hear feedback from our community. We are currently conducting a SWOT analysis which looks at our strengths, weaknesses, opportunities and threats within our current space. The committee has spent time developing our ideas thoroughly in each area. We’ve also sought input from the whole library staff. Now, we’d like to hear from you.
Starting April 17, we are asking patrons to be our “secret shoppers”; to take an adventure and share with us your results. We have put together several scenarios which cover normal, everyday reasons one might use our first floor space. Our request: take a scenario, walk through each step or as far as you can get, and share with us how it went: where is there improvement needed; where are we already exceeding expectations; and how can we continue to improve? Completion of these secret shopper surveys will be immensely beneficial as we move forward with this process. Are you up for the adventure? If so, please stop by anytime, or several times, between April 17-30, pick up one of our scenario sheets which will be accessible in the lobby. Completed sheets can be dropped off at our first floor service desk. Thank you in advance for all those who help us move forward with this analysis. If you have any questions about the general process or how we plan to move forward, please don’t hesitate to contact me using the form below.
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